All sales are final. Each order receives a confirmation email along with tracking. (Please check your spam folder!) We do not require signatures for our packages, therefore with perishable orders it is imperative for the customer to track their shipment. La Saison is not responsible for UPS shipments and/or delays due to inclement weather conditions. Client understands that upon checkout, La Saison is committing time and resources to each order. If your situation is unique, we are more than willing to consider reshipping a duplicate order.
We thank you for understanding that we are a small business.
If there are any questions regarding our terms and services, please contact us:
748 California Blvd.
Napa, CA 94559